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Essential Marketing Firm
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Customer support representative
$44k-56k (estimate)
Full Time 3 Days Ago
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Essential Marketing Firm is Hiring a Customer support representative Near Anaheim, CA

Our associates make Elysium Ventures special. We recruit the sharpest minds. These individuals have a talent for understanding the complexities of today's’ technologies.

Their ability to see around corners gives us a competitive edge. There’s no such thing as the status quo at Elysium Ventures .

We continually encourage one another to raise the bar. Our culture supports originality and diversity. We embrace and inspire new ideas.

Elysium Ventures executives understand how to connect with consumers and drive brand interest. We supply the energy that forms the foundation for building a sustainable customer base.

Our success is a product of Elysium Ventures people. We continually inspire and empower them to put forth amazing efforts to help brands realize their customer acquisition goals.

At Elysium Ventures, we promote a government-funded program dedicated to helping select markets meet their telecommunications needs.

Our mission is to pinpoint communities and people who have been underserved in our increasingly wireless world.

The federally funded Lifeline Assistance program is backed by a Fortune 500 telecommunications brand and provides free cell phones and minutes to those who qualify.

Elysium Ventures ensures that these vital, life-supporting tools are available to underserved individuals. Together we help families and communities thrive.

Provide Training In Responsibilities :

  • Interacting directly with customers to provide information in response to inquiries, concerns, and questions about their product offers.
  • Assisting members in enrollment and provider services.
  • Communicating effectively to members to ensure members understand expectations of their concerns.
  • Performing research on billing inquiries and claims to provide service.
  • Acting as a liaison between the member and various departments to address concerns.
  • Additional duties as assigned.
  • Last updated : 2024-05-01

Job Summary

JOB TYPE

Full Time

SALARY

$44k-56k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

08/01/2024

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The job skills required for Customer support representative include Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

02/13/2022: Danbury, CT

Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

12/25/2021: New Suffolk, NY

Customer support representative document reports, resolve complaints, and process orders and payments.

03/09/2022: Indianapolis, IN

Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

01/14/2022: Santa Maria, CA

Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

12/29/2021: Elyria, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

02/14/2022: Fort Myers, FL

Understand the customer’s expectations.

01/24/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Support Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College